About Dispatch Color Coding

The Incidents, Vehicles, and Unassigned tabs can be marked with green, yellow, or red, swatches.

Beside each tab in Dispatch is a color indicator:

The Incidents, Vehicles, and Unassigned tabs with their color indicators.

Depending on what is happening in the course of the day, each tab is flagged with the color green, yellow, or red. Each color signifies the status of the current schedule.

When you first open Dispatch, refresh the screen (press F5 on the keyboard). The Refresh feature updates the screen to give you the most current information and updates the color tabs to reflect the current status.

Table 1. Definition of Tab Color Swatches in Dispatch
Tab	Green	Yellow	Red
Incidents	The incidents list is clear. There are no incidents to dispatch for the time range specified.	There are upcoming events in the Incidents list that are not urgent but of which you should be aware.	There are incidents that requires your attention. For example, the schedule time is approaching and you should dispatch the incident to a driver immediately.
Vehicles	Everything is running on schedule and there are no violations.	N/A	One or more violations has occurred on a run or vehicle.
Unassigned	Vehicles have been assigned to all runs and there are no unscheduled trips within the time range specified.	There are unscheduled trips that need to be scheduled but they are booked for travel later in the day. These trips do not require immediate attention and are marked with a green dot.	There are trips booked for travel within the next hour that still need to be scheduled or there are runs not assigned to a vehicle. Unassigned runs and urgent unscheduled trips are flagged with a red exclamation mark.