Test 2: Creating Messages

The purpose of this test case is to demonstrate that users are able to create messages.

The following steps assume that the user has been granted permission to create messages:
  1. Sign on to Floodgate Messaging.
  2. On the main screen, click Create New.
  3. On the Create New Messages screen, perform the following steps:
    1. Leave the Send to all clients option selected by default.
    2. In the Message Title field, type an appropriate title for the message.
    3. In the IVR Message field, click the appropriate language in which you want to send the message.
    4. In the Message field, type your message.
    5. Click Next.
      The Review Messages window appears. It shows the information you entered.