Service Infractions Context Properties

Context properties control system appearance and behavior.

Table 1. Description of Service Infractions Context Properties
Property Description
PassEligibility > CasesScreen > Show hidden policies If selected, users see policies that are marked as hidden.
PassEligibility > CasesScreen > Show initial stage in policy If selected, users see the Initial stage in the policy list.
PassEligibility > CasesScreen > Hide previous time period initial cases If selected, only initial cases that belong to current time period (year/quarter/month) will be displayed.
PassEligibility > CasesScreen > Include archived in total count If selected, users will see an Archived case count and archived cases will be included in the total case count.
PassEligibility > CasesScreen > Promote inactive clients If selected, cases that belong to inactive clients can be promoted.
PassEligibility > CasesScreen > Use Infraction map street routing If selected, users will see street routing in the infraction map.
PassEligibility > CasesScreen > Formatting > Client Name The format of the client name which displays as first name, last name or last name, first name.
PassEligibility > Email > Email Address The email address of the account to send emails from.
PassEligibility > Email > Password The password of the account.
PassEligibility > Email > SMTP Server Address The SMTP server address.
PassEligibility > Email > SMTP Server Port The SMTP server port address.
PassEligibility > Email > SMTP Server Authentication If checked, the SMTP server needs authentication.
PassEligibility > Email > Display Name The name that will show as the sender name in the user's inbox.
PassEligibility > Email > Cc A copy of the email will be sent to this email address.
PassEligibility > Email > Bcc A blind copy of the email will be sent to this email address.
PassEligibility > Email > EnableSSL If checked, SSL is used to access the specified SMTP mail server.
PassEligibility > Email > MailPriority Set the email priority.
PassEligibility > Email > Send To Verified Contact If checked, emails will be sent exclusively to the client's verified email address.
PassEligibility > Email > Address Type The email will be sent to the selected type of email address.
PassEligibility > Policies > MissedTrips > Flagged Periods > Min Dwell Time The minimum accepted dwell time. Default is 5 minutes.
PassEligibility > Policies > MissedTrips > Flagged Periods > Dwell Time Rounding Seconds can be rounded to full minute when verifying minimum accepted dwell time. For example, if UP is selected, 00:04:10 dwell time will be rounded up to 00:05:00.
PassEligibility > Policies > ShortFare > Reinstatement > Infraction Sync Delay Defines the number of days that must pass before short fare infractions are imported into Service Infractions.
PassEligibility > TP6 Forwarding > Client Suspensions

Defines the suspension logic (the logic that determines what needs to be checked by the system to confirm a suspension has occurred) to be used by Service Infractions.

Off
Suspension logic is not enabled. Some Service Infractions-related features available in the TP4 Workstation will no longer be available.
Basic
Only dates are checked when determining suspensions.
Advanced
Paraservices and dates are checked when determining suspensions.
PassEligibility > TP6 Forwarding > Create alerts with suspensions If selected, Service Infractions will create alerts with client suspensions.
PassEligibility > TP6 Forwarding > Alert Type The ID of alert type used for client suspensions
PassEligibility > TP6 Forwarding > Exclude Infractions Excused in PASS If selected, infractions that have been excused in PASS are filtered out when information is imported to Service Infractions.
PassEligibility > TP6 Forwarding > Host Address IP address used by the PassEligibility Service. For example, localhost.
PassEligibility > TP6 Forwarding > Host Port Port number used by the PassEligibility Service. For example, 5000. This is where users will see Service Infractions policies and cases.
PassEligibility > TP6 Forwarding > Default Timeout The maximum number of seconds that the Trapeze application should wait for a response from PassEligibility.