About Users and Security
Service Infractions allows system administrators to assign unique accounts to individual users.
Users may have tasks and responsibilities that require specific security permissions. Alternatively, they can be assigned to groups.
User interface (UI) groups define what members see when they log in (for example, which reports they will have access to in Report Explorer). User groups define what functionality members can access. This is determined through the security permissions they are granted.
Members of UI groups and user groups often share similar responsibilities. Larger or more complex sites can assign user groups to other groups, allowing group members to inherit security permissions.
Service Infractions includes a default user account called Admin. This account is a member of the built-in Administrators group, and cannot be deleted, renamed, or added to other groups. Trapeze recommends that the Admin account be reserved as a super administrator account and that administrators be granted administrative permissions through membership in the Administrators group.
If a user is a member of multiple groups and is given multiple access levels to a permission (for example, the user is a member of a group that is denied permission to and is also a member of a group that is granted permission to ), then the permission will be granted.