Creating Absence Requests on Smaller Screens

Create absence requests directly from the calendar or from the Absences page.

  1. Select the menu icon (Menu icon.), then Absence Requests.
  2. Optional: Check your accrual balance.
  3. Select +Request Absence.
    You can also create an absence request from the Calendar page by selecting +Request and then Request Absence.
  4. Select an Absence Type.
    Selecting an absence type may show new fields that need to be completed.
    Absence Reason
    Reason for the absence.
    Absence Relationship
    Personal relationship associated with the absence. For example, brother if attending a brother's funeral.
    Accrual Year
    Accrual year associated with the accrual time to be used. For example, 2025 for vacation days accrued in 2025.
    Absence Quota Type
    Absence quota type to be used for this absence.
  5. Optional: Check absence availability.
    Absence availability calendar circled in red.
    1. Hide or Show limited availability dates.
      Based on quota availability, there are some absences available for the selected date and time. The threshold is defined in the OPS > Self-Service > Absence Requests > Quota Limited Availability Threshold property.
    2. Hide or Show unavailable dates.
      Based on quota availability, no absences are available for the selected date and time.
    3. Hide or Show your approved absences.
      There is at least one approved absence for the date.
  6. Define the absence length:
    • For full-day absences, select Full Day () and then enter the From Date and To Date.

      If this information is predefined for the absence type, you can't update it.

    • For a partial-day absence, clear Full Day and enter the From Date, From Time, To Date, and To Time. If applicable, select Next Day ().
      Note:
      The Next Day option only applies if your transit agency's operational day is more than 24 hours long and the entered time isn't in the first 24 hours of the day.
  7. Optional: Enter any Comments about the request.
  8. Select Submit Request.
    If an absence type is associated with multiple accrual types and you get an insufficient balance error, use smaller date ranges (or one day at a time) to submit all of the desired days.
  9. Optional: View the absence request.

    Table 1. Absence Request Status Definitions
    Status Definition
    Pending Absence request is waiting for review.
    Approved Absence request was granted.
    Note:
    Granted absence requests may be changed or deleted in OPS. Typically, a message is sent to you when updates are made to absence requests.
    Denied Absence request was denied.
Depending on system configuration, you can Edit any requests that have a Pending status. You may also be able to Delete any requests, delete granted requests within a specified time range, delete only requests not yet granted, or not be able to delete requests at all.

Select Absence History to see your previously taken absences, including those entered by a dispatcher or supervisor. Filter records by Absence Type, From Date, and To Date, and sort the records as needed. By default, one year of absence history is shown.

On the Calendar page, you will typically see both your bid work assignments and absences until the work day is activated.

Then, only approved absences are shown.

Select the calendar event to show more information about an absence request. Typically, this is Absence Type, Date From, Date To, Time From, Time To, and Employee Comment information.