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About ESS Employee Information
ESS Employee Information lets employees independently manage their personal and work-related information using a web browser (Google Chrome, Microsoft Edge, or Safari).
ESS Employee Information Updates
This is a list of notable changes made to ESS Employee Information between the release of v1.9.0 and the release of v1.10.0. For more detailed information, see ESS Employee Information Release Notes.
Viewing Help on Larger Screens
ESS Help can be accessed from the application.
Viewing Help on Smaller Screens
ESS Help can be accessed from the application.
About ESS Configuration
The system configuration (properties and ancillary data) determines what features employees can access and how they appear.
Configuring System Properties
System properties specify how ESS Employee Information can be used by employees.
About ESS Ancillary Data
Ancillary data used by ESS is defined in the Client Shell and shows in ESS dropdown lists.
Adding Custom Logos
ESS can be configured to use a custom logo file.
Configuring Work Rule Progression
Work assignment rules must be configured for employees to view them in ESS.
Creating Security User Accounts
Client Shell users can create security user accounts for active employees. Employees can then log in to ESS using a user name and password instead of a badge number and PIN.
Using ESS with Sign-In Terminal
If your agency uses Sign-In Terminal, employees can sign in to work using ESS.
About Logging In
Employees can log in to ESS Employee Information using a web browser.
Logging In on Larger Screens
ESS can be accessed through the internet or intranet with a web browser using Microsoft Edge, Google Chrome, or Safari.
Logging In on Smaller Screens
ESS can be accessed through the internet or intranet with a web browser using Microsoft Edge, Google Chrome, or Safari.
About the Calendar
Information about employee work assignments, volunteer requests, extra pay requests, and absence requests show by date in the calendar.
Viewing the Calendar on Larger Screens
The Calendar page is your landing page after logging in to Employee Self-Service.
Viewing the Calendar on Smaller Screens
Information about work assignments, volunteer requests, extra pay requests, and absence requests show by date.
Viewing Work Assignments on Larger Screens
View information about your work assignments from the calendar and in the Driver Paddle or Driver Manifest.
Viewing Work Assignments on Smaller Screens
View information about your work assignments from the calendar and in the Driver Paddle or Driver Manifest.
Viewing Banned Passengers on Larger Screens
View the names, banned dates, and pictures of passengers not currently allowed to ride.
Viewing Banned Passengers on Smaller Screens
View the names, banned dates, and pictures of passengers not currently allowed to ride.
Using OPS Banned Passengers Management in the Client Shell
The OPS Banned Passengers Management screen allows transit agencies to keep track of passengers banned from the system and distribute passenger details to employees using ESS Employee Information.
Viewing Work Rule Progression on Larger Screens
View your daily employee work status.
Viewing Work Rule Progression on Smaller Screens
View your daily employee work status.
Updating Volunteer Information on Larger Screens
Employees can update their volunteer information in advance of a specific days or future sign-up periods, based on system configuration.
Updating Volunteer Information on Smaller Screens
Employees can update their volunteer information in advance of a specific days or future sign-up periods, based on system configuration.
Adding Employee Volunteer Information in the Client Shell
Client Shell users can add employee volunteer information by using the Employee Profile - Volunteer screen to create and update employee volunteer records.
About Work
Work assignments can be viewed by employees in the calendar. Other types of work are found under Work in the navigation bar (on larger screens), or under the Work heading in the menu (smaller screens).
Signing In to Work on Larger Screens
If your transit agency uses Sign-In Terminal, you can sign in to your work using ESS Employee Information.
Signing In to Work on Smaller Screens
If your transit agency uses Sign-In Terminal, you can sign in to your work using ESS Employee Information.
Viewing Driver Paddles on Larger Screens
Driver paddles show detailed route information for work defined by your transit agency.
Viewing Driver Paddles on Smaller Screens
Driver paddles show detailed route information for work defined by your transit agency.
Viewing Hold Downs and Open Runs on Larger Screens
View available hold-downs and open runs.
Viewing Hold Downs and Open Runs on Smaller Screens
View available hold-downs and open runs.
Defining Visible Hold-Downs and Open Runs in the Client Shell
Client Shell users define the hold-downs and open runs that are shown in ESS.
Viewing Volunteer Posting Reports on Larger Screens
Volunteer posting reports show agency-wide postings for your available work types.
Viewing Volunteer Posting Reports on Smaller Screens
Volunteer posting reports show agency-wide postings for your available work types.
Assigning Volunteers to Work in the Client Shell
Client Shell users can assign volunteers to work. ESS shows assigned volunteers on the Posting Reports > Volunteer page.
Viewing Extraboard Posting Reports on Larger Screens
Extraboard posting reports show agency-wide postings for available work types.
Viewing Extraboard Posting Reports on Smaller Screens
Extraboard posting reports show agency-wide postings for available work types.
Viewing OPS Weekly Roster Posting Reports on Larger Screens
OPS Weekly Rosters posting reports show weekly roster assignments.
Viewing OPS Weekly Roster Posting Reports on Smaller Screens
OPS Weekly Rosters posting reports show weekly roster assignments.
Viewing Vehicle Inspection Information on Larger Screens
Vehicle Inspection Info posting reports show details about your assigned vehicle.
Viewing Vehicle Inspection Information on Smaller Screens
Vehicle Inspection Info posting reports show details about your assigned vehicle.
About Absences and Absence Requests
Employees can use ESS Employee Information to make absence requests. The types of absences they can request depends on system configuration.
Creating Absence Requests on Larger Screens
Create absence requests directly from the Absences page or from the Calendar page.
Creating Absence Requests on Smaller Screens
Create absence requests directly from the calendar or from the Absences page.
Working With Absence Requests in the Client Shell
As a result of employee requests and activities in ESS, certain tasks may need to be performed in the Client Shell.
Viewing Absences on Larger Screens
View most previously taken absences from the Absence History page and view past and future absences from the Calendar page.
Viewing Absences on Smaller Screens
View most previously taken absences from the Absence History page and view past and future absences from the Calendar page.
About Pay
Employees can use ESS Employee Information to create extra pay requests, see pay details, create banked time elections, and create allowance claims.
Viewing Timekeeping Records on Larger Screens
Timekeeping lets you check your hours and compensation.
Viewing Timekeeping Records on Smaller Screens
Timekeeping lets you check your hours and compensation.
About Extra Pay Claims
Employees can create extra pay claims in Employee Self-Service, which can be approved or denied by Client Shell users.
About Banked Time Elections
Employees can create banked time elections in Employee Self-Service. Client Shell users can create banked time elections in the Employee Profile screen.
About Allowances
Employees can create allowance claims in Employee Self-Service. Client Shell users can create and adjust allowances in the in the Employee Profile screen.
About Messages
Employees can receive and acknowledge company communications and reach out to other members of the transit agency using messages and memos.
Viewing Messages on Larger Screens
View personal, general, detour, acknowledged, or archived messages.
Viewing Messages on Smaller Screens
View personal, general, detour, acknowledged, or archived messages.
Acknowledging Personal Messages on Larger Screens
You can acknowledge that you've received personal messages.
Acknowledging Personal Messages on Smaller Screens
You can acknowledge that you've received personal messages.
Creating Messages for Individual Employees in the Client Shell
Create messages for specific employees from the Daily Activity screen.
Creating Mass Messages in the Client Shell
Send information to a specific group of employees using a mass message.
Editing Messages in the Client Shell
View, update, and delete messages as needed.
About OPS Bulletins in the Client Shell
Bulletins are a quick way to distribute information across large sections of your transit agency.
Sending Memos on Larger Screens
Memos are messages saved in the system that recipients can read and respond to later.
Sending Memos on Smaller Screens
Memos are messages saved in the system that recipients can read and respond to later.
Replying to Memos in the Client Shell
Client Shell users can reply to employee memos assigned to them using the Employee Memos screen.
About Employee Accounts
Employee account information includes contact information, employee documents, skill expiration dates, and performance information.
About My Account on Larger Screens
On larger screens, employee account settings are grouped under My Account.
Viewing About on Larger Screens
When troubleshooting with your Trapeze representative, you may be asked for specific ESS information.
Viewing About on Smaller Screens
When troubleshooting with your Trapeze representative, you may be asked for specific ESS information.
Updating Contact Information on Larger Screens
You can update your address, mobile phone number, email address, and any other Contact Information maintained by your transit agency.
Updating Contact Information on Smaller Screens
You can update your address, mobile phone number, email address, and any other Contact Information maintained by your transit agency.
Updating PINs on Larger Screens
Depending on system configuration, employees can update PINs as needed.
Updating PINs on Smaller Screens
Depending on system configuration, employees can update PINs as needed.
Resetting Employee PINs in the Client Shell
Client Shell users can reset employee PINs as needed.
Updating Passwords on Larger Screens
Depending on system configuration, employees can update passwords as needed.
Updating Passwords on Smaller Screens
Update your password as needed.
Resetting Employee Passwords in the Client Shell
Client Shell users can reset employee passwords as needed.
Acknowledging Documents on Larger Screens
When needed, you can acknowledge that you have read documents shared by your transit agency.
Acknowledging Documents on Smaller Screens
When needed, you can acknowledge that you have read documents shared by your transit agency.
Viewing Skill Expiration Dates on Larger Screens
You can view end dates for your associated skills.
Viewing Skill Expiration Dates on Smaller Screens
You can view end dates for your associated skills.
Updating Employee Expiration Dates in the Client Shell
Client Shell users can update expiration dates in the Employee Profile - Skills screen.
About Performance
Performance information includes details of employee Performance events, and their Score Card, Safe Driving, and Incidents records.