Creating Absence Requests on Larger Screens

Create absence requests directly from the Absences page or from the Calendar page.

  1. In the navigation bar, select Absences.
  2. Optional: Check your accrual balance.
  3. Select +Request Absence.
    You can also create an absence request from the Calendar page by selecting +Request and then Request Absence.
  4. Select an Absence Type.
    Changing the absence type may show new fields that need to be completed. For example, Absence Reason (reason for the absence), Absence Relationship (personal relationship associated with the absence; for example, brother if attending a brother's funeral), Absence Quota Type (absence quota type to be used for this absence), and Accrual Year (accrual year associated with the accrual time to be used; for example, 2023 for vacation days accrued in 2023).
  5. Use the absence calendar to Hide or Show dates that match the following:

    Absence request calendar circled in red.
    • Limited Availability. Based on quota availability, there are some absences available for the selected date and time. The threshold is defined in the OPS > Self-Service > Absence Requests > Quota Limited Availability Threshold property.
    • Unavailable. Based on quota availability, no absences are available for the selected date and time.
    • Approved Absences. There is at least one approved absence for the date.
  6. Define the absence length:
    • For full-day absences, select Full Day () and then enter the From Date and To Date.

      If this information is predefined for the absence type, you can't update it.

    • For a partial-day absence, clear Full Day and enter the From Date, From Time, To Date, and To Time. If applicable, select Next Day ().
      Note:
      The Next Day option only applies if your transit agency's operational day is more than 24 hours long and the entered time isn't in the first 24 hours of the day.
  7. Enter any Comments about your request.
  8. Select Submit Request.
    If an absence type is associated with multiple accrual types and you get an insufficient balance error, use smaller date ranges (or one day at a time) to submit all of the desired days.
  9. Optional: View the absence request and check its Status.

    • Pending. Absence request is waiting for review.
    • Approved. Absence request was granted.
    • Denied. Absence request was rejected.
    • Granted and Changed. Absence request was granted and then updated in OPS.
    • Granted and Deleted. Absence request was granted and then deleted in OPS.
Depending on system configuration, you can Edit any requests that have a Pending status. You may also be able to Delete any requests, delete granted requests within a specified time range, delete only requests not yet granted, or not be able to delete requests at all.