Using OPS Banned Passengers Management in the Client Shell

The OPS Banned Passengers Management screen allows transit agencies to keep track of passengers banned from the system and distribute passenger details to employees using ESS Employee Information.

Client Shell users must be granted the OPS > OPS Banned Passengers Management Screen > View and OPS > OPS Banned Passengers Management Screen > Edit security permission to see and edit banned passenger records.
  1. In the Client Shell, open the OPS Banned Passenger Management screen.

    OPS Banned Passenger Management screen showing some field values.
  2. Set the Context (F3).
    Context options for OPS Banned Passengers Management are Agency, From Date, and To Date.
    Records are shown for passengers banned at any point within the defined time range.
  3. In the detail view, right-click and select Add New Record.
    Entry fields appear. The Banned Passenger ID is filled.
  4. Select the Agency for which the passenger is banned.
    You can also ban a passenger for all agencies.
  5. Select a From Date and enter the passenger's Full Name.
  6. If applicable, enter To Date and Comments.
  7. Optional: Select a Display Option.
    Choosing Allow view in Employee Self-Service allows ESS users to see images of banned passengers.
  8. Select Save: Save
  9. To add a passenger image to the record, do the following:
    1. Select the record and then select Attachments.
      The Manage and View Attachments dialog appears.
    2. Select the ellipsis button (…).
      Manage and View Attachments dialog with the ellipsis button (…) circled in red.
    3. Select an image file and then select Open.
    4. Select Save.
    5. Enter any Comments about the image and select Save.
      Comments don't show in ESS.
    6. Select x to close the dialog.