List of Offices Fields
The fields in the List of Offices grid are:
| Screen | Field | Description |
|---|---|---|
| List Offices Grid | Options | Allows you to perform various actions on the selected office. |
|
Office Name |
The unique name of the office. | |
|
Phone Number |
The phone number or extension to which a caller is transferred when the office is selected. | |
|
Active |
Indicates whether or not the office is currently available for transferring. | |
| Office Description |
A short description of the office. |
|
| Office Details Screen | Abbreviation | The unique alphanumeric identifier of the office. |
| Office Name | The unique name of the office. | |
|
Office Description |
A short description of the office. | |
|
Phone Number |
The phone number or extension to which a caller is transferred when the office is selected. | |
|
Active |
Indicates whether or not the office is currently available for transferring. | |
|
Operator |
Indicates whether or not the office is used as the operator. | |
| Display Order | The sequence number for the office when is listed on the Other Offices menu of the call flow. | |
| Long Description | A long description of the office. | |
| Regular Hours | The times of day that the office is open and able to take transfers. | |
|
Holiday Hours |
The times of day that the office is open and able to take transfers on specific holiday dates. |