Viewing Booking Details

You can view additional information about a specific PASS booking with the View Booking option.

  1. Press F3 to display the Context dialog box and use the filters to display the appropriate feedback.
  2. In the Feedback pane, highlight the appropriate feedback entry.
  3. Click the View Booking button: View Booking button.
    The Booking Details dialog box appears.
    Booking Details dialog box
  4. In the left frame of the dialog box, choose one of the following categories to view the following information:

    • Booking: Displays general booking details.

    • Pick-up Booked and Scheduled: Displays information about the pick-up portion of the booking.

    • Transfer Booked and Scheduled: Displays information about the transfer portion of the booking.

    • Drop-off Booked and Scheduled: Displays information about the drop-off of the booking.

    • Run: Displays information about the run to which the booking is scheduled. This category does not appear in the list if the booking was not scheduled.

    • Client: Displays information from the client’s file in the PASS database.

    The Scheduled, Transfer, and Run categories are only shown in the left frame if the trip has been scheduled, a transfer is included, or has been assigned to a run, respectively.

    The Booking Details frame shows information about the selected option.
    Booking Details dialog box

    If a booking has a transfer, the Transfer category is shown on the left frame. If the booking has not been scheduled, the Scheduled and Run categories are not shown.