Basic Terms
These terms are used throughout this document.
| Term | Description |
|---|---|
| Event | Any activity that you will perform such as pick-up, drop-off, pull-out, coffee break, and so on. |
| Action | Every event has one or more actions associated with it. Some actions are just about logging information (indicating an event has begun, completing a checklist). Other actions are part of the event (collecting fares, adding passengers). If you think of the manifest as an appointment calendar telling you where to go, then actions are what you do when you get there. |
| Manifest | A list of events provided to you at the start of a shift. This list includes both revenue (pick-up, drop-off) and non-revenue (pull-out, lunch break) events. The events are generated by your agency's scheduling department. The order of events will be the most efficient possible based on agency's rules and calculations. Think of the manifest as an appointment calendar guiding you through the day. It tells you where you have to be, when you have to be there, and why you are going there. |