Additional (Misc.) Client Information

Table 1. Description of Fields on the Misc Tab in Client Registration
Field	Description
IVR Password	Client password for the IVR system.
WEB Password	Client password for the client web account.
Web Disabled	Client cannot login into web account.
IVR Disabled	Client cannot login to IVR system.
Alternate IVR Call-back Phone	Alternate phone number for the client.
Send trip reminders through the IVR system	IVR system will remind the client of upcoming trips. Properties for call times and frequency are set up through the IVR system.
Call	IVR system will call the client if the ride times change to outside the allowable window.
Preferred Language	Language used when notifying the client.
Call-back client	Sets how the client will be notified: Send reminder (same day) Client receives the reminder message on the day the trip occurs. Send reminder (previous day) Client receives the reminder message on the day before the trip occurs. Send update (same day) Client is updated when the schedule has changed on the day the trip occurs. Note: If a client call-back option is not listed, contact a system administrator.
Feature Access Permissions	What information the client can modify using which medium: Web Client information for general access (enforced when the client logs on), profile details, trip confirmations and cancellations, bookings, and subscriptions via web. To use Web, Device Type ancillary data must exist for a device Abbr using the Comm. Method `WEB`. IVR Client information for general access (enforced when the client logs on),profile details, trip confirmations and cancellations, bookings, and subscriptions via IVR. To use Web, Device Type ancillary data must exist for a device Abbr using the Comm. Method `VOICE`. Email Client information for general access (enforced when the client logs on) or trip confirmations via email. To use Web, Device Type ancillary data must exist for a device Abbr using the Comm. Method `EMAIL`. SMS Client information for general access (enforced when the client logs on) or trip confirmations via SMS. To use Web, Device Type ancillary data must exist for a device Abbr using the Comm. Method `SMS`.
Supplementary Data	User-defined supplementary data.

IVR Password

Client password for the IVR system.

WEB Password

Client password for the client web account.

Web Disabled

Client cannot login into web account.

IVR Disabled

Client cannot login to IVR system.

Alternate IVR Call-back Phone

Alternate phone number for the client.

Send trip reminders through the IVR system

IVR system will remind the client of upcoming trips. Properties for call times and frequency are set up through the IVR system.

Call

IVR system will call the client if the ride times change to outside the allowable window.

Preferred Language

Language used when notifying the client.

Call-back client

Sets how the client will be notified:

Send reminder (same day): Client receives the reminder message on the day the trip occurs.
Send reminder (previous day): Client receives the reminder message on the day before the trip occurs.
Send update (same day): Client is updated when the schedule has changed on the day the trip occurs.

Note: If a client call-back option is not listed, contact a system administrator.

Feature Access Permissions

What information the client can modify using which medium:

Web: Client information for general access (enforced when the client logs on), profile details, trip confirmations and cancellations, bookings, and subscriptions via web.
To use Web, Device Type ancillary data must exist for a device Abbr using the Comm. Method WEB.
IVR: Client information for general access (enforced when the client logs on),profile details, trip confirmations and cancellations, bookings, and subscriptions via IVR.
To use Web, Device Type ancillary data must exist for a device Abbr using the Comm. Method VOICE.
Email: Client information for general access (enforced when the client logs on) or trip confirmations via email.
To use Web, Device Type ancillary data must exist for a device Abbr using the Comm. Method EMAIL.
SMS: Client information for general access (enforced when the client logs on) or trip confirmations via SMS.
To use Web, Device Type ancillary data must exist for a device Abbr using the Comm. Method SMS.

Supplementary Data

User-defined supplementary data.