Viewing Client Trip Statistics

Trips statistics are available for clients over predefined periods within a given year.

Before you begin

Client Registration must be open.

Client statistics ancillary data must be created by a system administrator.

Procedure

  1. Search for and select the client.
  2. Click the Statistics tab.
    Available client statistics are generated and loaded. YTD (year to date) is calculated from the currently available totals.
  3. Optional: To change the period or group shown, select another period or group from the drop-down list above the statistics grid.
    In the statistics grid, there is a column for each defined period for the selected year and the schedule status groups (for example, Scheduled and Unscheduled) are shown on the left.

    For each schedule status group, the total number of trips that has taken place within each period is shown.

    For example, the client could have a total of 17 trips in a period: 4 scheduled trips, 5 unscheduled trips, 4 early cancellations, and 4 late cancellations.