Adding Other Passengers

If the client typically travels with another passenger, the information is added to the trip automatically.

In some instances, you may have to add a companion of the client as another passenger or replace the previously recorded passenger after a trip has been booked. The changes must be made based on the transit agency's policies.
Perform the following steps if you have the necessary permission to add passengers to a trip.
  1. In the Additional Passengers pane, click the field asking if you would like to add passengers, and then click Yes.
  2. In the field asking who the client would like to bring, choose the appropriate type of passenger, which are: Companion and Escort.
  3. In the field asking if they will have special equipment, choose the appropriate mobility aid if applicable.
  4. Click Add Passenger.
    A message confirms that a passenger has been added together with any selected equipment.
To remove additional passengers from trips, click the Delete button on the record of the additional passenger who is no longer required.