Cutting and Pasting Trips in Trip Administration

Trip Administration allows you to move or copy a trip or group of trips to future days.

Before you begin

Trip Administration must be open.

About this task

A client may request to postpone a trip to a future date or time. The cut and paste features are also available in Schedule Editor and Dispatching screens. When a trip is moved using cut and paste, the original trip is canceled.

Procedure

  1. Search for the client whose trips are to be moved.
  2. Highlight the booking(s).
  3. Click Trip Admin > Cut Trips.
  4. Click Trip Admin > Paste Trips.
    The Destination Info dialog box appears. The current date and requested pick-up time are shown by default.
  5. Type the desired Date and Req Time for the new booking.
    If you have a requested drop-off time in the current booking, the Req Time is left blank. If you leave it blank, the new duplicated booking uses the same requested drop-off time as the original. If you type a new time, this time is used as the requested pick-up time.
    If you highlighted multiple trips, the Req Time field is unavailable and you can only specify an alternate date.
  6. Click OK.
    A new booking is created for the day and/or time specified. The new booking is designated as a casual trip but the trip information is a duplicate of the original booking.

Results

The system cancels the original booking as an Advance Cancellation (CA). If the cut and paste activity occurs within the time specified in the Late Cancellation Threshold property, the system marks the booking as a Late Cancellation (CL).