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About PASS-Web G3 and WebCare
PASS-Web G3 is the next generation of PASS-Web, which is a browser-based application that enables transit riders and service providers to view, request, and cancel demand response trips using a secure website without the support of a customer service agent. It works with scheduling data provided by Trapeze PASS.
About This Guide
The PASS-Web G3 User Guide for Workers is intended for transit staff who are responsible for supporting transit clients who have PASS-Web G3 accounts.

About This Guide

The PASS-Web G3 User Guide for Workers is intended for transit staff who are responsible for supporting transit clients who have PASS-Web G3 accounts.

Authorized workers can log into PASS-Web G3 and make changes to the user data as required.

Note: The appearance of the PASS-Web G3 screens is based on the configuration settings and customization that the transit agency has applied. The graphics showing screen displays included in this guide may therefore appear slightly different from what you see on your screen.