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Home About INFO-Agent Ancillary Data INFO-Agent uses ancillary data that is shared with other Trapeze applications such as Trapeze FX. The ancillary data provides the basic information used in itinerary generation.
Adding Locations Locations in INFO-Agent typically refer to where a bus stop is geographically placed. It can also expressed as an address or a place with latitude or longitude coordinates.
About Selecting Locations The Select tab of the Locations screen lists all common locations that are registered in the database. This list does not include client addresses. (The Locations screen opens with the Select tab by default.)
About INFO-Agent INFO-Agent allows you to provide fast and accurate responses to everything from trip planning and schedule lookups to finding detailed information about transfers and bus stops.
About Installing and Configuring INFO-Agent Each application needs to be configured differently in order that they can operate in the Trapeze4 environment successfully.
About DBEdit DBEdit is a Trapeze utility that manages databases used by Trapeze software.
Viewing INFO-Agent Permission Keys The permission keys that apply to INFO-Agent are set in the same manner as the other permission keys.
About INFO-Agent Properties INFO-Agent is supported by several tiers of information. After installation, the following preliminary data is required to facilitate the use of INFO-Agent:
About INFO-Agent Ancillary Data INFO-Agent uses ancillary data that is shared with other Trapeze applications such as Trapeze FX. The ancillary data provides the basic information used in itinerary generation.
Adding Accessibility Types Accessibility is defined for your site for the purposes of generating itineraries that suit your clients’ needs.
Setting Up the Fare Structure The FX Fares ancillary data screen is a versatile tool designed to calculate fares for sites with both simple and complex fare structures.
Adding Agencies If your transit site uses multiple agencies to offer continuous transit service across several geographical areas, create ancillary data on these agencies before using INFO-Agent. Please contact your Trapeze representative for more information.
Creating Sign-Up Periods for Multiple Agencies If you have multiple agencies, you can create sign-up periods for each agency.
Adding Services Services refer to schedules generated to provide transit service for a particular purpose.
Adding Service Groups You can place similar services into Service groups (one group per service with the same name as the default).
Adding Locations Locations in INFO-Agent typically refer to where a bus stop is geographically placed. It can also expressed as an address or a place with latitude or longitude coordinates.
About Selecting Locations The Select tab of the Locations screen lists all common locations that are registered in the database. This list does not include client addresses. (The Locations screen opens with the Select tab by default.)
Adding Location Types By defining location types, you create categories to which geocoded common locations are assigned. When searching for a common location, you can search by location type to narrow your search.
Adding Multiple Location Contacts You can add multiple contacts for a location using the Contact Category dialog. You can also specify multiple methods of contacting each person, and indicate when each contact method can be used.
Adding Audience Records To limit which users can view or access a location, you can specify an audience for the location.
Adding Pictures of Locations You can choose to add a picture of a location.
Specifying Date Interval Rules For Locations Travel to and from locations can be limited by date intervals. Trips to or from a location will no longer activate on dates subject to a suspension rule or a ToDate on an activation rule.
Specifying Pick-up and Drop-off Times for Locations You can specify regular pick-up and drop-off times for frequently-used locations. When you book a trip, the system can suggest regular pick-up or drop-off times for the trip and reduce the number of trips to the locations.
Editing Locations When common locations change, you may want to update the address information in all trips that are affected. Use Address Maintenance to apply these changes to those trips.
Deleting Locations Be careful about deleting a common location from the database because it may be used in scheduled and future client trips and other Trapeze applications.
Finding Locations The Find Location dialog is a search tool for finding a specific location. It can be accessed from most screens by clicking the Find button. It also launches from the Locations screen when the Search result option is selected.
Searching for Locations with Filters All common locations registered in the database are found in the Select tab of the Locations screen. This list does not include client addresses.
Using the Location Change Wizard When common locations are edited, changes that would affect scheduling such as a new address should be reflected in trip bookings. You can update live and template schedules with the most recent location information using the Location Change Wizard.
About Security This section provides an overview of the security features.
About Setting Parameters When you execute an itinerary search, the results are governed by a set of parameters recorded on the Parameters tab of the Itinerary Planning screen.
About Itinerary Generation Performed in Steps Itinerary generation can be divided into steps that are performed only if necessary. This is particularly helpful in situations where a comprehensive search can take a long time to be completed.
Maintaining Itineraries The Maintain Itineraries feature allows you to copy, view, and delete itineraries.
About Manual Itinerary Generation Build a itinerary manually by starting with the origin and building forward to the destination or by starting with the destination and building backwards to the origin. Both methods lead to the same result.
About the Transfer Wizard The Transfer Wizard is a versatile tool that is used to create and manipulate transfers for areas within a single agency or between multiple agencies.
About Importing Paratransit Bookings to INFO-Agent The import feature is intended for sites using both Trapeze PASS and INFO-Agent. PASS bookings can be imported into INFO-Agent. Itineraries are then batch processed for these bookings in order to compare the cost and efficiency of using fixed route service versus paratransit service.
About Configuring Audiences Audiences allows you to direct certain subsets of information to specific applications, users, and user groups.
Parameters When you perform an itinerary search, the results are governed by a set of parameters recorded in the Parameters tab of the Itinerary Planning screen.
About Selecting Locations
The Select tab of the Locations screen lists all common locations that are registered in the database. This list does not include client addresses. (The Locations screen opens with the Select tab by default.)
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