S

sanction level

Defines the penalties clients can expect when they accumulate specific numbers of infractions. For example, a policy could have two sanction levels that result in warning letters being sent to clients and three sanction levels that result in client suspensions of varying lengths of time.

schedule status

Status of a trip as indicated in the Stat column in Trip Administration in the Trapeze4 Workstation. For example, U (Unscheduled), CD (Cancel At Door), or NS (No Show). User-defined schedule status codes are created in Trapeze4 Workstation ancillary data (File > Ancillary Data > Para > Service > Schedule Status Codes).

service type

Paraservice type. Typically used by sites that offer transit services to other agencies. For example, ADA Services, Medicaid Services, or Volunteer Hire. Paraservice types are created in Trapeze4 Workstation ancillary data (File > Ancillary Data > Para > Service > Service Types).

stage

A specific case state. For example, Violation Alert or Archived. Cases are moved into new stages based on whether they meet certain policy criteria.

suspension-based policies

Policies in which sanction levels are determined by the number of infractions accumulated in the current time period but the suspension penalty is determined by previously incurred suspension penalties that fall within a specific time period.