About Dispatching Events in Schedule Editor

Once you have dispatched an event to a driver, Schedule Editor allows you to record the method by which the event was sent.

The driver, in turn, may communicate to the dispatcher when the vehicle has arrived at the event location and when the event has been performed. The system allows you to mark incidents as sent (by voice or by MDT), arrived, or performed in Schedule Editor as well as in the Dispatching screen.

Table 1. Descriptions of Options in the Mark Menu in Schedule Editor
EventAccessDescription
Unsent Mark menu If an event has been marked sent in error, this command restores the event back to an unsent event.
Sent by Voice Speaker. Marks an event as being dispatched to the driver by radio.

In the Send column, the event shows the code DV.
Sent by MDT Mark menu Marks an event as being dispatched to the driver by MDT.

In the Send column, the event shows the code DM.
Arrive Small I and large A over three columns of lines. Indicates that the vehicle has arrived at the pick-up or drop-off location.
Perform Small I and large V over three columns of lines. Records the time at which an event was completed.

For example, the client has boarded the vehicle at the pick-up location or the client has disembarked the vehicle at the drop-off location.