About Workforce Management

The Workforce Management module is a set of tools used for viewing statistical data and monitoring employee performance.

Important: Features described in this section are part of the Workforce Management module. This module is separately licensed and the use of these features is subject to the software license agreement.
Table 1. Workforce Management Tasks
Perform this task.. ..on this screen Description
View operational statistics. OPS Statistics View personnel, event, extraboard utilization, volunteer usage, absence quota, daily work, hours analysis, canceled service and pay code statistics.
View employee absence histories. Employee Absence Monitor View employee absence statistics and patterns.

The top pane shows employee absence type statistics.

The bottom pane shows a selected employee’s absence calendar.

View accidents and incidents. OPS Incidents Admin View a list of accidents and incidents, and open editable reports for selected accident and incident records.
View accident and incident locations. OPS Spatial Analysis View locations where accidents and incidents occurred.
Manage employee performance.

Performance Action

Performance Value Balance

OPS Incidents Admin

Mark absences, accidents, customer feedback, and incident records for performance management.
Create lists of randomly selected employees. Random Test Generator Select random employees for drug or alcohol testing.
Calculate safe driving points. Safe Driving Calculate safe driving award points in Trapeze OPS.

Employee award points appear in the Employee Profile screen.

Calculate perfect attendance awards.

Perfect Attendance Bonus Calculate perfect attendance awards in OPS.