About Incident and Accident Management

Use the OPS Incidents Admin screen to review and update incident reports.

Records can be created for incidents and accidents that happen during a work day.

Table 1. OPS Incidents Admin Toolbar Button Descriptions
Button	Label	Description
	Incident Details	Shows a selected incident's report details.
	New Incident	Creates an incident report.
	Investigations	Shows investigation records and notes.
	Incident Summary Report	Opens the Incident Summary Report..
	Employee Statistics	Shows statistics about the employee involved in the incident.

Note: This functionality can also be accessed from the Employee Profile and Daily Activity screens.

Table 2. Incident Types
Incident Type	Description
Accident	An event during an employee's shift that unintentionally results in a person being injured or property damage that may or may not be caused by the employee. For example, a vehicle collision or a passenger injured during a trip.
Employee Incident	An event caused by an employee's behavior that may or may not have resulted in discipline. For example, an operator getting into an argument with a passenger.
General Incident	An event not considered an accident or employee incident that requires documentation. For example, two passengers getting into an altercation on an employee’s vehicle.

Icons in the Incident column indicate the parent and children of each record. Icons in the Attributes column indicate whether an investigation or performance records were created for the incident.

When creating incident and accident reports, the Add Incident dialog prompts you to specify certain information or search for the employee, work piece, or vehicle involved. This information automatically populates certain fields in the incident record. Otherwise, the Edit Incident dialog appears when you try to enter certain incident record fields.

When creating dependent incident records, some fields are copied from the parent record and others are editable (or editable only if allowed in ancillary data). Some fields only become editable when creating another associated, dependent, or linked record.

Incident and accident records don't need to have an employee, vehicle, or work piece defined, but you can only create an incident for an activated day.