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Hardware used by a dispatcher to make voice communications.

Dispatcher who primarily handles communications with the mobile units.

Device that reads radio frequency identification (RFID) tags found on in-vehicle cargo.

Users are able to track inventory and shipments using radio waves.

Computer and radio frequency (RF) equipment located at the tower site that controls sending or receiving data messages.

Grid row, which is a complete set of fields.

See also list view.

See layover.

Work that an originally scheduled operator was unable to complete.

In OPS Bidding, relief bid categories include day off relief, vacation relief, and roster relief.

See also relief operator, relief point, and relief vehicle.

Replacement of an operator on a vehicle at a scheduled time and location in a service area.

Driver who takes over a vehicle from the originally assigned driver for a period of time.

Designated point on the route where operator crews may be scheduled to take over a run or a piece of a run.

See spacer vehicle.

Vehicle sent to replace a vehicle that has broken down while in service.

Typically, an extraboard or maintenance operator shuttles the replacement vehicle out and brings back the broken vehicle. The scheduled operator switches vehicles and resumes service.

1. Time between Sign-On Time and From Time.
2. Used to create dwell time at the pull-out to determine when the operator needs to report.

   For example, when the report time is 15 minutes:

   • If the From Time and To Time rules are Garage to Garage then the estimated time is the ETD (Estimated Time of Departure) from the garage. (Pull-out ETD - report time = ETA (Estimated Time of Arrival), which is when the operator must report for work.) If the pull-out time is 8:00, and the report time is 15 minutes, then the operator must report at 7:45.

   • If the From Time and To Time rules are From Time and To Time, then the vehicle can pick up anywhere in the service area at the time entered as the pull-out time. (Pull-out time - travel time from the garage = ETD (Estimated Time of Departure) from the garage. ETD – the report time = ETA (Estimated Time of Arrival) of the pull-out, which is when the operator must report for work.) If the pull-out time is 8:00, and the first pick-up is at 8:00, and the drive time to the pick-up location from the garage is 20 minutes, then the operator must report at 7:25 (report time = 7:40 - 15).

Also called circle check.

See also clear time and sign-on time.

Pick-up or drop-off time asked for by the client during a booking request in PASS.

Vehicle operator–initiated function used to request a standard request to speak with Dispatch.

Directing a fixed route vehicle off the expected route path to avoid construction or congestion.

These events may be planned or ad hoc. For example, due to accidents.

Also called detour.

Optional Trapeze4 window that shows database tables being accessed behind the scenes at any given time.

On the DBD tab, the Resource Monitor displays the path to the database definition file (*.dbd).

System administrators and report writers learning the system are most likely to use this information.

Enables viewing and interacting with content on many different screen sizes (particularly mobile).

Alternate design elements may be used to create the best experience for different screen sizes.

Time between an employee’s assigned shifts.

A minimal amount of required rest time can be defined when assigning work.

Also called off time.

Message used to tell Dispatch to put the vehicle back on the polling list sent using the channel on which the message was received.

Distance traveled for a vehicle from the first pick-up of the day to the last drop-off of the day.

Calculated from odometer readings.

See also service miles.

Service performed by a revenue vehicle per publicized schedule or for which revenue comes from public ridership.

This includes service by a bus currently on-route between publicized stops (whether or not passengers are currently on board) and can include service by a paratransit van with one or more passengers on board or service by a charter or special vehicle.

Automated systems require distinctions between revenue service and non-revenue service for miles and hours for these vehicles. For example, non-revenue service can include garage pull-outs, garage pull-ins, deadhead interlines, in-field vehicle replacement, and garage maintenance.

See also revenue miles.

See revenue service.

Data collection method for a specific vehicle or route.

A checker remains on a vehicle for multiple trips and records passengers boarding and getting off at each stop, and on-time performance at specific nodes or stops during the route.

See also point check.

Mechanics dispatched (with or without a replacement vehicle) to a vehicle with a mechanical problem.

See supervisor.

Returns to an earlier point in a process. For example, in the OPS Bidding screen, if an error was made while entering employee bids, select an employee and then Bidding > Rollback Bid. Any employee bids entered after that point would need to be reentered.

Period of time preceding the current date. For example, if the system is using a rolling window of 30 days, it will look at yesterday and the 29 days that precede it. Typically used in Service Infractions.

Groupings of work that can be assigned to or bid on by employees.

Rosters are created for one-week or two-week periods.

See also rostered pick.

Bid process in which operators select previously bundled work.

Daily work and days off for rosters are defined in advance by the transit agency.

See also bid.

Path traveled by a vehicle.

See also line and block.

Short name for a route. For example, 80A, 3x, or 550.

Function for monitoring vehicles to make sure they don't deviate from a route path.

It uses an “as the crow flies” algorithm that checks: GPS Distance to Next Point < (Expected Distance - Distance Traveled).

An alternative method is to define or check a corridor or buffer on either side of the route path.

See off-route.

Voice call made to all vehicles that are currently operating on a specific route.

See also group call.

Collection of routes whose trips may be blocked together.

Route designation is directly associated with the vehicle block and typically, but not always, with the primary route serviced by the vehicle block. In Route/Block, the route portion refers to line group.

See also line group.

Evaluation of transit routes to make sure vehicles are used to peak efficiency.

Continuous path made on the system map from the start of a route to the end of that route.

Method used to calculate distance by finding the shortest path along existing streets.

Gray cell that marks the beginning of a row in a grid-based screen.

Typically, right-clicking on a row marker displays a menu.

1. Piece of a block.
2. Group of events assigned to a vehicle to be completed in a given day.

   Run events can include time on the vehicle (platform time), pick-ups, drop-offs, pull-in, pull-out, refuelling stop(s), driver lunch, breaks, or relief and report. A run may contain one or more work pieces.

   There are three types of paratransit runs: master, template, and daily.

   Also called duty (used in UK).

Process of cutting blocks into individual driver runs.

Also called crewing (used in UK).

See event.

List of all events for a specific run on a specific schedule.

Run that's ahead of schedule.

Also called running sharp.

Time a vehicle takes to travel from one node to the next on the same trip. For example, Trip #1 leaves node AAA at 7:15 AM and arrives at node BBB at 7:25 AM. The run time between these nodes is 10 minutes.

Run times may change depending on the time of day.

Also called running time.

Periods of time during a day when a specific pattern operates.

In FX, a classification used to define what work can be done by that class of driver run. For example, straights, splits, and trippers.

Each run type operates under a different set of union contract rules.

Receiving side of a two-way radio.