About Pick-Up Time Calculations using Drop-Off Logic

Because an accurate pick-up time is crucial to getting clients to their destinations in a timely manner, Drop-Off Logic uses a formula that takes real traffic factors, such as average speed and time of day, into consideration.

Pick-Up Time Calculations

When using destination requested (Req) times to schedule trips, note the following:
  1. The origin and destination addresses must be geocoded.
  2. The Req time must be defined and then the Req check box selected (if it is not automatically selected).
  3. The Save button must be clicked.
  4. After saving, the early time (ET) and late time (LT) for the destination are updated, and the origin Req time is updated.

Trip Booking, including Origin and Destination, with numbered call-outs. The call-outs are defined below the image.

The following explanation describes how pick-up time is arrived at using Drop-Off Logic:

  1. The travel time is first calculated:

    Travel time = Distance (in kilometers) × 60 ÷ Speed (km/hour)

    The speed value is adjusted depending on factors such as the time of day, or direction in which you are traveling.

  2. Travel time is then multiplied by the Request DropOff Adjustment, which is defined in the Schedule Administrator.

    Travel Time = Travel Time + (Travel Time × ReqDOAdj)

    where ReqDOAdj is a value between 0 and 1.

  3. The travel time is checked not to be greater than the Maximum Requested Drop Off Adjustment (MaxReqDOAdj).

    If the travel time is greater than the MaxReqDOAdj value then:

    TravelTime = MaxReqDOAdj

  4. The Request Pickup time is calculated:

    ReqPickUp = ReqDropOff − TravelTime

  5. If the Requested Drop Off Early Time Adjustment (ReqDOEtAdj) value is greater than zero, the ET time (earliest time) for the DropOff is calculated:

    EarlyTimeDropOff = ReqDropOff − ReqDOEtAdj

    The LT time (latest time) for drop-off becomes the value entered initially as the Requested DropOff time.