About ShortFare Policies

Service Infractions currently supports two types of ShortFare policies.

Before creating a policy, you must decide how ShortFare policies will work for your agency. If you do not use EZ-Wallet, you can set ShortFare policies to look for the difference between FareToCollect (the amount a driver should collect from the client) and FareCollected (the amount the driver actually collected from the client).

If you use EZ-Wallet, ShortFare policies can be set to look for deductions from the client purse that total a greater amount than the defined overdraft limit.

About Overdraft Limits

Trapeze recommends that the same overdraft limits be defined in the Trapeze4 Workstation and in Service Infractions context properties. The overdraft defined in the Trapeze4 Workstation is used by EZ-Wallet and the overdraft limit in context properties is used by Service Infractions. If they are different, it may be more difficult to understand the infractions visible in the Infractions widget.

  • The overdraft limit used by EZ-Wallet as the default overdraft limit when a client overdraft limit of 0 is defined (as shown in Task > Clients, on the Detail tab, in the Fare frame, in the Overdraft Limit field) is found in the Trapeze4 Workstation under Tools > System Properties, on the Profile tab, under Faring > Default Over Draft Limit.

  • The overdraft limit used by Service Infractions when a client overdraft limit of 0 is defined is found in Context Properties under PASS > PassInfoServer > Faring > DefaultOverdraftLimit.

Note: The client's defined EZ-Wallet overdraft limit takes precedence over the default overdraft limit. To define a specific overdraft limit for the client in EZ-Wallet, go to the Purse tab, in the Actions & Settings frame, and update the Over Draft field.
If an overdraft limit of 0 is defined for the client in EZ-Wallet, then Service Infractions uses the default overdraft limit defined in context properties when determining infractions.
Note: The context property default value is not reflected in the Infractions widget Overdraft Limit field (it shows $0.00, matching the client's defined overdraft limit).