OPS-COM Integration Properties

These properties affect the behavior of OPS-COM integration.

Table 1. OPS-COM Integration Properties
Property Description
OPS > COM Integration > COM Server > Host Address Specifies the address of the COM server (for example, 192.192.192.192).
OPS > COM Integration > COM Server > Host Port Specifies the listener port of the COM server.
OPS > COM Integration > COM Server > Password Specifies the password for the account Trapeze OPS uses to communicate with COM.
OPS > COM Integration > COM Server > User Name Specifies the user name of the account Trapeze OPS uses to communicate with COM.
OPS > COM Integration > Incident > Column Group Specifies the GroupCode from the OPS Incident Column Group ancillary data screen that defines the incident column data shared between COM and Trapeze OPS.
OPS > COM Integration > Incident > Enable Lookup If selected, users with the appropriate permissions can view and link COM feedback records to an incident in Trapeze OPS.
OPS > COM Integration > Incident > Lookup Exact Match If selected, the date, vehicle ID, employee ID, and work fields of the COM record are checked. Only records where all these fields match the Trapeze OPS incident value or are blank are returned. So a record that matches on date, vehicle ID and work but has no employee ID will be returned. But one that matches on date, vehicle ID and work but has a non-matching employee ID will not be returned. Otherwise, records that match on date and at least one of the other fields will be returned regardless of the values in the other fields.