Uploading Case Letters

Case letters that have been edited in Microsoft Word can be uploaded to the system.

Before you begin

The case letter to be uploaded has been edited and the final version has been saved on the hard drive. Open the Service Infractions module to the Cases tab.

Procedure

  1. Select the case card of the case to which the edited letter will be attached.
  2. In one of the panes, click the Menu button:
    Cog wheel.
  3. Click Case Letters.
    Case letters appear in the selected pane.
  4. Click Upload:
    Piece of paper with an upward-facing arrow above the word Upload.
  5. Navigate to the letter to be uploaded.
  6. Click OK.