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About Employee Information
Employee information can be entered, viewed, and tracked in a number of ways.
About Workforce Management
The Workforce Management module is a set of tools used for viewing statistical data and monitoring employee performance.
About Incident and Accident Management
Use the OPS Incidents Admin screen to review and update incident reports.
About Incident Hierarchy
Incident hierarchy lets you link related incidents through parent records.
OPS Incident Types Ancillary Data for Incident Hierarchy
Incidents are included in a hierarchical structure when they're correctly configured in OPS Incident Type ancillary data.

OPS Incident Types Ancillary Data for Incident Hierarchy

Incidents are included in a hierarchical structure when they're correctly configured in OPS Incident Type ancillary data.

Table 1. OPS Incident Types Ancillary Data for Hierarchical Structure
Field	Description
Allow Associated	If selected, incidents of this type may have associated incidents.
Allow Customer Feedback	If selected, incidents of this type can be linked to Feedback in Trapeze COM and COM can create incidents of this type.
Allow Dependent	If selected, incidents of this type may have dependent incidents.