About Work and Absences

The Daily Activity screen can be used to open and reassign work.

When operators don't come in on their assigned days, their work must be opened and reassigned. If needed, you can record employee absences as part of the process.

The setting of the permission OPS > Dispatch > Daily Activity > Can Open Work Without An Absence determines if an absence type is required. If the absence type ancillary data record has the Call In flag selected, the Call-In Date, Call-In Time, and Call-In Taker fields are automatically filled when the absence record is created.