Use the Ancillary page to setup and define ancillary data based on your transit agency needs.
In this guide you will learn how to use the OneMobility application with step-by-step instructions for each of its features.
OneMobility is the Mobility-on-Demand SaaS solution for bookings, trip management, scheduling, and dispatching.
Follow these steps to learn how to log in and log out of OneMobility.
Learn how to log out of OneMobility.
The OneMobility Dashboard is the first page you see after you login. The page provides Key Performance Indicators (KPIs) showing client, scheduling and booking metrics for the day, or for a specifed date range.
OneMobility allows you to search for client or booking data easily.
Grids in OneMobility can be customized to display a page's data to your preference.
Client eligibility is a set of rules and conditions that a client must meet, sometimes within a specific area, to be able to use a Mobility-On-Demand service.
The OneMobility map provides a geographical representation of a service area.
In OneMobility, you can register your para transit passengers using the Clients page and creating client profiles.
Booking allows you to create on-demand and subscription bookings for clients.
The Dispatch page can be used for a variety of dispatching activities of events that affect a schedule during the course of a day.
Schedule Editor is used to access trip information as well as to make schedule changes.
The Schedules page allows you to view current and future runs, and add Schedules and Schedule Types.
Runs are a group of events (routes and trips) assigned to a vehicle that must be completed on any given day.
Using groups allows you to book a single trip for multiple clients that are going to the same destination (a common location) with a common request time.
Locations allow you to add and geocode common locations such as hospitals and restaurants in OneMobility.
The Vehicles page allows users to manage the vehicles transit agencies can assign to runs.
Use the Employees page to search for employee information and to add new employee records to your agency's database.
The MDT Center facilitates two-way communications between dispatcher and drivers.
Batch Scheduling is a fast and easy way to schedule a large or small number of bookings at once.
You can monitor the progress of your batch jobs using Batch Monitor.
Tracker Notes are used to view all changes and comments added to specific bookings.
Use the Find Closest page to search for the nearest locations, events, or vehicles within a close proximity to a specific address.
The Live Vehicles page allows users to have a real-time view of the location of vehicles on runs.
Ancillary data is created based on your transit site policies and customizes One Mobility to the needs of your transit agency.
Ancillary data should be edited as new information becomes available. For example if a new mobility aid is being used by clients, then it can be added to the Mobility Aids ancillary data.
Ancillary data can be deleted when it is no longer relevant for OneMobility users.
Accessibility is used in categorizing vehicles on various routes and stops for purpose of generating itineraries and providing additional information in reports. Some examples of accessibility types include wheelchair accessible vehicles, bike rack vehicles, or ski rack vehicles.
Defines what languages can be selected from the Languages dropdown menu when creating or editing a client profile.
ADA types define a client’s eligibility for paratransit service. The ADA regulates paratransit service in the United States.
Alerts notify OneMobility users of important information and can be specific to screens and audiences. For example, an alert about a client can be shown to schedulers when they book trips for the client.
Bank identifier codes are used as an international standard for identifying banks.
Booking purpose types define the purpose of a client booking and may be used as a reporting tool to find out how many trips were provided over a specific time and for what purpose.
Capacity types define the maximum seating capacities for vehicles. Capacity types created here can be associated with vehicle types on the Vehicles page.
The status of a certification detail in a client profile. This ancillary data appears as an option in the Certification Status dropdown list in the Certifications tab.
A client status provides the status of a client profile. For example, an inactive status may be preferred over deleting the profile. Cilent Status ancillary data appears as an option in Status dropdown list at the top-right corner of a client profile.
Client types are the categories that allow you to group clients with common attributes. For example, Adults, Seniors,Youth, or Students. When you create a client record, you can select the appropriate client type code.
Reports provides operational statistics for your transit site using data from OneMobility.
This is a list of common terms you may see when working in OneMobility.
