About Client Statistics

Statistics concerning a client’s trips, cancellations, and no-shows within a given period are generated in Schedule Editor and showed in the client’s record.

Before managing Client Statistics ancillary data, make sure you have the security rights to perform all functions. Then, review the Client Statistics system properties.

Before generating client statistics, use the Client Statistics ancillary data dialog box to define the following information:
  • The periods within a year for which client statistics are generated.
  • Categories of information based on schedule status groups.

    For example, a Scheduled group could be created as a general category for scheduled, arrived, and performed status codes.