Cancelling a Trip

You can cancel a trip from Schedule Editor.

Before you begin

Schedule Editor must be open.

Procedure

  1. Select Live or Template from Schedule Type
  2. Do one of the following:
    • If Live was selected, type or select a date from Current Schedule.
    • If Template was selected, select a day of the week from Current Schedule.
    Unscheduled trips tab is displayed in the Schedules pane
    Unscheduled tab displayed in the Schedule Editor
  3. To view scheduled trips. Click the A plus sign. plus icon, and select Scheduled Trips from the pop-up menu.

    Schedule Filter pop-up menu
    A Scheduled Trips tab is pinned to the Schedules pane. You can view both scheduled trips and unscheduled Trips at the same time, by navigating between the two tabs.
  4. To cancel a trip, do one of the following:
    Cancel Trip pop-up menu in Schedule Editor
    • Right-click a booking in the Scheduled Trips or Unscheduled Trips tab, and click Cancel Trip
    • Double-click a run, and in the Run Itinerary tab, right-click an event, and click Cancel Trip.
    The Cancel pop-up window opens.

    The Cancel Booking dialog box.
  5. Select a cancellation type.
  6. Select a Tracker Comment.
  7. Optional: Type information in the Tracker Note text area.
  8. Click Submit.